13 Exit Interview Questions Employers Need to Ask

13 Exit Interview Questions Employers Need To Ask. Exit interviews allow employers to get the most honest feedback from their employees. Depending on your company’s resources and the employee’s role, you can conduct exit interviews in person or on an interview form. Here are some questions you should ask in your exit interview.

Would You Consider Working With Us in the Future? In What Capacity? What Would Need to Change For You to Return?

This is a vital question to find out if the employee would be open to staying if the right position came up. It can also let you know if flexible working arrangements would help convince them to stay. Recruitment is a very costly process, so if you are able to convince an employee to stay or hire them in the future for an open position, it will save your company money.

How Can We Improve Our Training and Development Programs?

This will help you to identify ways to improve employee engagement and how you might improve staff retention.

Did You Receive The Constructive Feedback Necessary to Properly Perform Your Job?

A key factor in employee engagement is their ability to grow and improve. Employees will have different feedback needs based on their work style and personality.

Were You Given Clear Objectives and Goals?

Employees need to feel like their work matters, and they are moving towards something. To do this, they need to be given clear goals and see how their goals fit into the bigger picture of the company’s goals.

Were You Satisfied With Management In This Company?

It is important to know if the employee’s decision to leave was even partially influenced by poor management. By discovering any issues, you can take steps to prevent more staff from leaving.

If You Could Change Anything About the Company or Your Job, What Would You Change?

This will help you drill down into the exact reason the employee is leaving the company. It gives the employee a safe way to express their reasons without it seeming like a complaint. By phrasing the question this way, you will receive a more accurate answer.

Did You Express Your Concerns to Anyone Before You Made the Decision to Leave?

This question will help you to understand if the employee felt comfortable sharing their concerns with anyone else. It will help you to identify if there are enough structures in place for employees to give feedback. You can see if you need to do more to help your employees feel safe to express their opinions.

What Could We Have Done Differently For You to Stay?

This question is extremely frank but gives employers a chance to see if there is anything they can do to prevent losing employees in the future.

Can you Provide More Information or Specific Examples?

Don’t be afraid to dig further into the things your employees are saying in their exit interview. Reassure the employee that this is not argumentative, but so you can better understand what happened.

How Would You Describe the Culture of Our Company?

This question will help you discover trends amongst your exiting employees. You can see if there are legitimate issues in your company culture rather than one employee’s negative opinion.

Did You Feel That You Received Enough Training or Resources to Do Your Job Properly?

This will help you to directly impact the success of the next employee in their position. If the exiting employee says they did not receive enough support to do their job, then you should look into providing more training, better technology, more resources, or investigate an unhelpful supervisor.

What Led You to Accept the New Position?

This will help you to see how attractive your company is to potential employees compared to other companies in your industry. If the employee mentions higher pay or benefits packages like training budgets or more leave, then it could be worth reevaluating your benefits.

What Made You Decide to Look For a New Job?

This will help you see what prompted the employee to look elsewhere. In some cases, it might just be that they wanted a job closer to home, more flexibility, or were told about another job by their friend. However, you may uncover a specific incident that made them decide to search for a new job.