How does an employer benefit from a yearly evaluation of an employee?
Employee evaluation provides clarity to employees about the employer’s wants and expectations. Also, an employee evaluation provides valuable insights to managers and employees, helping companies make decisions regarding bonuses, raises, promotions and other rewards. Finally, an employee evaluation help employers identify the best and weakest employees.
The benefits of worker evaluations include:
- Helping managers and employees communicate more clearly and effectively
- Clarifying both groups’ expectations for the future
- Improving workers’ job satisfaction
- Improving employers’ retention of quality employees
- Increasing company performance and profitability
- Identifying “standout” workers who may be promoted
- Identifying employees who are not suited to the job and may be better off elsewhere
- Assisting employees who need further training
- Improving the overall culture of the company
- Increasing dialogue between supervisors and workers
- Providing incentives and goals for employees
- Showing employees what they need to work on
- Showing employers how they can help workers succeed
- Showing employers where they can improve
- Providing employees with honest feedback, both positive and negative
How Often Should Employee Evaluations be Done?
As a general rule, most companies conduct performance reviews every 3-6 months. However, most experts recommend you conduct performance reviews every 6-12 months. Many businesses prefer evaluations as “annual reviews” based on this routine time frame.
However, research tells us that annual reviews do little to boost employer performance based on their timeline. Asking employers and employees to remember all the different behaviors and tasks of the last calendar year is difficult, especially when the company is busy. In addition, it can be difficult to stay on top of day-to-day meetings and duties, never mind remembering what happened eight months ago.
Over the past 4-5 years, many companies have decided to change their employee reviews strategies. These progressive employers provide workers with feedback more frequently, and they have found excellent results. For example, when evaluations occur once a month, employers can focus on recent projects and events, and their memory is fresh. In addition, the conversation does not have to span an entire year; instead, the exchange can focus on specific points of accomplishment and improvement.
For employees, more frequently timed evaluations to reduce employee reviews’ stress as evaluations become more routine. Employees also enjoy discussing current projects and asking relevant questions instead of focusing on something that happened ten months ago.
Many companies experiment with evaluation frequency, trying quarterly evaluations. Some businesses settle on monthly reviews as their sweet spot, and some companies try more frequent check-ins, such as brief weekly appointments.
One thing is certain: for most businesses, it makes sense to move away from the antiquated model of annual evaluations and to try something new to connect employees with their supervisors in a productive, forward-thinking manner.
How should employers conduct employee an evaluation?
Typically, worker reviews are formal, one-on-one meetings between employees and managers. The meeting usually occurs in an office or conference room.
While the location should be private and comfortable, the time frame for an employee evaluation is more influential. As mentioned, more frequent evaluations improve the efficiency and productivity of the meetings. Businesses that have shifted to more frequent reviews in recent years report that they meet performance goals faster and that their employees react more effectively to suggestions, critiques, and affirmation.
While businesses should ensure that they have proper spaces for private, comfortable evaluations, they should also focus on establishing a schedule for evaluations. Research shows that when employees know that, for example, they must participate in a review on the first Wednesday of each month, the evaluations proceed more smoothly, and the workers have time to prepare thoughts and questions.
Overall, frequent evaluations that take less time and run on a fixed schedule create the optimal conditions for worker reviews. For example, instead of sitting down with an employee and running through the events of the last 12 months, employers can check in on current projects with relevant due dates or ask about employees’ future goals.
Frequent evaluations help supervisors and managers fix smaller problems in an ongoing manner instead of being confronted with an issue built up over an entire year. On the workers’ side, more routine evaluations enable them to ask more questions and feel more involved in the culture of the entire office.
What should be the first step to take in doing performance evaluation?
The first step for an employee evaluation is planning. During the planning stage, supervisors are assigned to set performance indicators and goals to include in the evaluation meeting and standardize evaluation forms. Managers and supervisors should take the time to collect thoughts, prepare relevant questions, and collect standardized forms before the actual employee evaluation.
Managers should keep regular notes on all employees’ performance and include specific details. For example, a supervisor might note that one worker excelled at a group presentation and stood out when public speaking. This positive observation would be an excellent detail to share with the worker. On the other hand, if a supervisor is concerned that an employee is not meeting their monthly goals, they should share that observation early on, so the employee can work on improving their output and efficiency.
When managers take diligent notes, they have material to fall back on during review meetings. However, this applies to employees too. When employees have questions about certain tasks, duties, or projects but do not have the chance to get feedback, they should make a note of these concerns. Review meetings are an excellent chance for workers to share concerns, ask questions, and gain more guidance. When managers properly answer questions, the employee feels confident going forward.
Supervisors and managers also often use metrics to measure worker performance, such as recording their sales percentage or conversion rate. The nature of these metrics depends on the job. For example, a UPS delivery worker may be evaluated based on punctuality and delivery records. At the same time, an automobile salesperson may be graded based on their sales rate per month or quarter. Ultimately, metrics should link to the business’s overall goals.
It is also important that employees understand, going in, how their managers will evaluate them. Managers should never blindside workers by showing them statistics or metrics they were unaware of. When workers understand the specific evaluation methods their supervisors use, they work harder to fulfill the goals of their employer’s values.
Many supervisors ask workers to evaluate themselves by completing a self-appraisal form before the meeting. This technique helps workers and managers determine if their individual and company goals align. When employees evaluate themselves honestly, it also helps to increase performance, as workers set benchmarks for their careers. Employee self-appraisal forms do not need to be in-depth. They can consist of 4-5 questions about performance, goals, and future improvements the worker would like to make.
Lastly, employee evaluation does not end when the feedback session closes. Employee evaluations work best when they work on a routine, so the worker and supervisor should discuss the next meeting time and the agreed-upon goals for the next time period. They should create a plan for new meetings, new milestones, and continued success.
Contact Nakase Wade
At Nakase Wade, our California business lawyers and corporate attorneys have our clients’ best interests at heart. But, sometimes, employee evaluations lead to employee disputes, and when disagreements occur, you should have a lawyer you can trust. So contact Nakase Wade today for a free consultation, and let’s keep your business running smoothly.