How Do You Announce an Employee Termination?
Effectively announce employee terminations by addressing team concerns while maintaining respect and privacy. Build morale with transparent, concise communication.
Effectively announce employee terminations by addressing team concerns while maintaining respect and privacy. Build morale with transparent, concise communication.
By Douglas Wade, Attorney
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Firing employees is not an easy task. From breaking the news to the sacked employee to breaking the news to everyone on the team, the process is unpleasant. Maintaining high morale requires you to manage the expectations of your remaining staff members and allay their anxieties.
How should a small business owner handle this? In order to energize your staff, reduce gossip, and strengthen morale, here is our best suggestion for when you notify them of a layoff.
You should not remain silent, but you should keep the discussion brief.
It could be tempting to keep silent following a termination meeting. Sometimes it seems like no matter what you say, it will backfire. But if you don’t say anything, rumors might spread like wildfire.
You would be better off telling people that someone has left the company rather than letting them speculate about the reason for the departure, regardless of how awkward those conversations may be. Furthermore, they will feel more at ease knowing that a mass layoff is not happening after receiving this information from you. Get together with a select few of the fired worker’s immediate supervisors and colleagues for a short meeting. (Create and share a video conference to include anyone who is remote.)
While it’s important to keep the employee’s firing a secret out of respect for their privacy, you should inform others on your team who have a legitimate need to know that the person is no longer employed by your company. Some advice on how to deal with it is as follows:
Instead of delving into specifics of the termination of an employee as a result of disciplinary acts, move the conversation forward with what is going to happen next. Regardless of who steps in to fill the position temporarily or permanently, it’s important to keep your mind on team objectives and the transition strategy.
After learning the reasons behind their coworker’s dismissal, your staff will primarily be concerned with how this setback impacts their daily operations. Prepare ahead of time to address these four questions on the strategy for moving forward following the coworker’s departure:
Have you created a handbook for your employees? The remaining staff might benefit from a business policy review at this point. This could be a great chance to draft a team manual if you haven’t done so already. And if the handbook doesn’t explicitly state why you had to fire an employee, this is a wonderful opportunity to clarify it. Additionally, with the help of your HR department, you can go over the following portions of the handbook that address relevant subjects:
Make sure your team knows that firing an employee due to poor performance or mismatch with corporate goals is never easy. They should also know that there is a procedure in place to offer support and guidance in the form of warnings, specific criticism, and coaching. It is important to maintain discretion and not discuss the employee’s performance details when firing them.
While it’s best to keep the details of the fired employee’s performance under wraps, it might help to explain the process of performance reviews and how progressive discipline works to address performance issues. This will show that firing employees isn’t a quick fix.
Have a team meeting or training session to go over the guidelines in the event that you have to fire an employee due to major misconduct, such as discrimination or harassment. For advice on how to do this well, talk to your human resources department.
To help your present employees learn more about employment laws, you might also want to post information about these laws in the workplace. Policies specific to your state, such as the regulations regarding employment at will, should be detailed here.
After a termination, it’s a good idea to let workers know what their rights are. For instance, policies regarding severance pay and other components of severance packages, eligibility for COBRA, reimbursement for unpaid vacation time, and more. The proper procedure for dismissal should be detailed in your employee handbook.
Resuming normal operations after terminating a team member might be difficult. There are several things that you and your staff need to address when someone leaves, such as dividing up the tasks and figuring out what went wrong.
Make sure your team knows they may reach out to human resources with any follow-up questions or to have a private conversation about how they’re feeling or what they think about what happened. Facilitating open lines of communication will go a long way toward easing the transition, warding off any problems, and making your team stronger than before.
Have a quick question? We answered nearly 2000 FAQs.
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