Learning To Learn
Discover the essential skills for modern leaders to thrive: learning to learn, adapting to change, and mastering new capabilities. Unveil strategies for personal growth and overcoming reluctance to embrace new challenges.
Discover the essential skills for modern leaders to thrive: learning to learn, adapting to change, and mastering new capabilities. Unveil strategies for personal growth and overcoming reluctance to embrace new challenges.
By Douglas Wade, Attorney
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Synopsis: Leaders in today’s organizations must be able to quickly learn and adapt to the constant changes in their business operations and work processes due to the continually increasing rate of change. This implies that, in addition to continuing to perform your current duties, you must challenge yourself to learn radically new capabilities, look for possibilities for personal growth, and overcome your natural inclinations to not learn new things. For the majority of us, this is a very uncomfortable idea, but in order to succeed, you have to be prepared to learn new things and repeatedly become a beginner.
The writer of this article has observed that those who are successful at this type of learning have four highly developed qualities: aspiration, self-awareness, curiosity, and vulnerability, based on years of work with executives. They are very self-aware, ponder and ask insightful questions all the time, have a strong drive to learn and become proficient in new areas, and are willing to accept their own errors as they advance in their careers. To learn or improve these qualities, anyone can employ some rather basic mental techniques that Andersen has found.
Today’s organizations are dynamic by nature. Consumer behaviors are changing, new lines of business are forming, fresh innovations are being produced, and businesses are converging. A more demanding rate of change might be experienced by executives. It compels them to comprehend, learn, and react promptly to significant changes in the manner in which businesses run and the manner job needs to be done. Business theorist Arie de Geus once said, “The only long-term competitive edge may be your capacity to learn and acquire knowledge more quickly than your rivals.”
I do not mean leisurely reading in a chair or perhaps disciplined classroom instruction. I’m referring to pushing oneself to learn and develop drastically different talents while continuing to perform your job, avoiding the prejudice against trying new things, and keeping an eye out for possibilities for personal improvement. That calls for an appetite to try and learn new things and repeatedly become a beginner—a concept that the majority of us find very unsettling.
Nonetheless, my coworkers and I have encountered individuals who excel at this type of learning during our decades-long experience mentoring and advising thousands of leaders across numerous industries. Aspiration, self-awareness, curiosity, and vulnerability are the four qualities we’ve found they possess in abundance. They ask insightful questions all the time, they have a clear sense of who they are, they are really interested in acquiring new abilities, and they are willing to accept responsibility for their own errors while they go down the path to learning.
Of course, some people are naturally better at such tasks than others. However, based on management and psychology studies along with our work with customers, we have discovered some rather basic mental skills that anybody can learn to enhance all four traits—even the ones that are sometimes thought of as set in stone (vulnerability, curiosity, and aspiration).
It’s simple to view aspiration either as present or absent: you may have desire and drive, or you may not; you may wish to pick up something new or you may not. Great learners, however, have the ability to improve their aspiration degree, and that’s crucial because everyone has occasionally been guilty of opposing growth that is necessary for success.
When was the most recent time your business tried something new? Perhaps it was a renovation of the supply chain, a replacement for a CRM solution, or an upgrade of a reporting platform. Were you excited to follow along? I am doubtful. You most likely justified not wanting to learn in the first place. (It’ll take far too long to learn. I have no trouble using the previous method. It’s probably a fleeting phenomenon.) Upon encountering new ideas, this frequently serves as our initial obstacle: we concentrate on the unfavorable aspects and inadvertently strengthen our lack of ambition to learn.
When we’re motivated to learn and explore something, we think about its benefits and picture a pleasant future where we’re enjoying those benefits. It inspires us to take action. It’s possible to boost your desire to accomplish initially undesirable tasks by changing your perspective from problems to rewards, according to research. A researcher at the University of Utah called Nicole Detling, for instance, found that when speed skaters and aerialists visualized the advantages of a particular talent, it increased their motivation to learn it.
I mentored a CMO some years ago who was slow to learn and embrace big data. Despite the fact that the majority of his colleagues were becoming believers, he had persuaded himself that he lacked the time and that its significance for his field was minimal. When I eventually realized that it was an aspirational issue, I gave him some advice on how data-driven marketing may benefit him personally when he learns. He admitted that more information regarding the reactions of different consumer base categories to the online and in-store advertising campaigns his team was running would be helpful. Subsequently, I asked him to picture his circumstances one year from now if he were receiving that information. “We would have the benefit of testing various strategies at the same time, both online and in-store; we’d have excellent, robust data on which of them were successful and with whom; and we might save a great deal of money and time by discarding the least efficient methods faster,” he said, displaying some excitement. I sensed his desire to learn beginning to rise. He recruited a data analytics specialist within some months, set aside his goal to learn from her every day, and started reevaluating important campaigns on the basis of his improved knowledge and abilities.
A majority of leaders have become acquainted with the idea of self-awareness within the last ten or so years. They are aware that they should ask for input and be aware of how other people perceive them. However, when it pertains to the necessity to learn, our evaluations of our own knowledge and ignorance as well as our talents and deficiencies might still be egregiously wrong. In one research, 94 percent of college educators said they were performing “above standard work,” according to psychologist David Dunning of Cornell University. It was obvious that nearly half were mistaken—many of them erroneously so—and their deceit of themselves undoubtedly stifled any desire for growth. Just 6% of respondents thought they still had plenty to learn about how to be a successful teacher.
From my research, I have discovered that those who assess themselves most properly begin the process internally: they own the prejudice or flaws in their point of view and work towards more objectivity, which makes them far more receptive to accepting and responding to the judgments of others. Observing how you speak to yourself regarding yourself followed by challenging the veracity of your “self-talk” is the key.
Let’s imagine your manager has informed you that you’re required to improve your ability to recognize and learn to nurture talent considering that your team doesn’t seem to be strong enough. You might think to yourself at first, what? She’s not correct. We have a powerful team. To that kind of criticism, the majority of us react defensively. But ask yourself, “Is that accurate?” immediately after you become aware of your thoughts. What evidence do I have for it? You might find, after reflecting, that your supervisor is correct and that you are mistaken, or maybe the reality is someplace in the middle—you handle a few of your work reports on your own, and one among them consistently misses deadlines, but the remaining two are excellent. When the voice in your head presents the reality of the situation in a fair and impartial manner, it is most beneficial. It should act like a “fair witness” to help you be receptive to learning about your shortcomings and how to address them.
I know of one CEO who was certain he was an excellent leader and manager. His board recognized that he has excellent industry expertise and strong growth instincts for his company. His staff didn’t feel motivated or involved since he ignored criticism and only paid attention to those who confirmed his self-perception. When he did begin to challenge his presumptions—(does everyone in my team have a productive and focused work ethic? If not, are there things I might be practicing differently?), he got much more receptive to criticism and cognizant of his own growth requirements.
Children’s desire to learn & become proficient is unwavering. In Brain Rules, John Medina states, “Some researchers characterize the desire for reason as a drive to learn, similar to how sex, hunger, and thirst are drives.” This is because the demand for reason is so deeply ingrained in people’s experiences. We try to learn things till we can accomplish them or contemplate them until we comprehend them because we are curious. Great learners either carry over this innate motivation from childhood or reclaim it through other self-talk strategies. Rather than concentrating on and reiterating their initial indifference to a new topic, they learn to pose “curious questions” to themselves and then act on those inquiries. For example, research by psychologist Carol Sansone has shown that considering alternative ways to make work more entertaining can make people more inclined to take on important activities. Stated differently, they switch from thinking this is dull to wondering whether I could.
You can apply the same technique in your professional life by observing what language you employ when you consider topics that you are already interested in. How…? How come? What do you think?—and using it as a source of curiosity when needed. Then, only do one action to respond to a query you have for yourself: Find an instructor, join a discussion, read a paper, ask an expert, or do whatever seems most comfortable.
I recently collaborated with a corporate attorney whose company had extended a contract to her for a more senior position requiring expertise in employment law, which she considered to be “the one most uninteresting part of the law profession.” I simply asked her something she was passionate about and the reason instead of attempting to convince her differently. She replied, “Swing dancing.” The background tale of it intrigues me. Since it’s such a joyful art form, I wondered how it came to be and if the Depression had an impact. I observe talented dancers and consider the reasons behind their actions.
My explanation concerned employment law and how this “curious language” might be used. Playfully, she remarked, “I’m not sure how anybody would find it fascinating.” I assured her that this was a perfectly good place to begin. “Perhaps some lawyers view it as a means to safeguard both their staff members and their businesses,” she started speculating aloud about potential responses followed by a couple more thought-provoking questions (“How might understanding further about this contribute to making me an improved lawyer?”).
She became interested in employment laws quickly enough to make contact with a coworker who knew a lot about it. Her questions were followed up with inquiries about what he thought was intriguing about it and the way he was able to learn it. She picked up the knowledge required for that part of her new position during the ensuing months.
Push yourself to pose and reply to a few inquiring questions about it whenever you’re urged to learn things at work or feel compelled to since your coworkers are doing so. For example, why are people getting so enthusiastic to learn it? Consider how this could help my work, then look for the solutions. You must identify one intriguing aspect of a seemingly uninteresting subject that piques your interest to learn.
It is unlikely that we would wish to return to our previous state of incompetence after we have achieved proficiency in one area. Yes, at work we are now encouraged to accept innovation and “quick failure.” But we also learn how to capitalize on our advantages. The thought of being terrible at anything for a period of time, feeling uneasy and slow, getting to pose “dumb,” “I have no idea what you are talking about,” queries, and then requiring step-by-step instructions to learn is therefore quite unsettling. Excellent learners acknowledge their vulnerability and realize that they are still learners. By controlling their inner dialogue, individuals actually start to feel fairly at ease in it.
Typically, we get horrible thoughts like “I detest this” while attempting to learn anything new and failing at it. I really am such a moron. This will never be right for me. It’s really annoying! There is not much room in our minds to learn new stuff due to the static that surrounds us. Being vulnerable and maintaining equilibrium is the perfect attitude for a novice: I’m expecting to be terrible at this at first since I’ve never tried it before. Furthermore, I am confident that with time, I will learn how to accomplish it. Indeed, people exhibit “increased interest, determination, and better productivity” when they are taught to anticipate errors and gain insight from them as they begin to learn new abilities, according to a study conducted in the 1980s by Albert Bandura and Robert Wood.
My acquaintance, a top sales executive from the US, was appointed by his employer to oversee the Asia-Pacific area. His adjustment to living abroad and collaborating with coworkers from different cultural backgrounds was difficult, and instead of owning up to his inexperience in a foreign environment, he resorted to relying on his sales experience. With my assistance, he was ready to identify his aversion to being an ethnic outsider and change the way he spoke to himself. I’ll just concentrate on the things I already understand because I still have plenty to learn regarding Asian cultures, and this is really uncomfortable. I can learn it quickly, so that’s a plus. He informed me that just realizing how inexperienced he was helped him to feel less silly and more at ease. He began to pose the appropriate questions, and before long, he was perceived as receptive, curious, and starting to make sense of his surroundings.
Understanding different types of adaptability skills is essential for navigating the dynamic changes in today’s work environment. Achievement in a world where change occurs frequently depends on one’s capacity to learn new things quickly and consistently. If you lack the vulnerability, aspiration, self-awareness, aspiration, and curiosity necessary to learn new things, these easy-to-use resources can help you develop these qualities.
Have a quick question? We answered nearly 2000 FAQs.
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